'RAISE THE BAR FOR REMOTE IT SUPPORT: REACH MORE USERS, MORE OFTEN'
WITH SSPA, LOGMEIN WEBCAST ON FEBRUARY 7
WOBURN, Mass. - February 1, 2008 – Service & Support Professionals Association (SSPA) will host a live webcast for IT providers to learn how to effectively support end-users and their diverse technology.
“As the trends of Internet enabled devices, diverse platforms and an ever expanding set of applications continue, enterprises and small businesses alike need to provide effective support for each of these simultaneously,” said John Ragsdale, Vice President of Research with SSPA who will lead the discussion.
Date/Time: Thursday, February 7, 2008 at 2:00pm ET / 11:00am PT
Ragsdale will discuss the expanded use of mobile devices and non-traditional platforms in corporate environments. The webcast will also feature:
· How to raise the bar for IT service and support with real-world, cost-effective methods
· Mini case studies on how your peers and competitors deliver superior support to customers
· A demo of LogMeIn Rescue+Mobile, the solution which provides a virtual smartphone replica on support technicians’ screens; they manipulate the device as if it were in their own hands
This interactive event and Q&A is sponsored by LogMeIn, Inc., a leading provider of on-demand, remote-connectivity solutions to small and medium businesses, IT service providers and consumers.